Transcription is not a mechanical task.
When audio or video content is used for legal proceedings, medical records, internal decision-making, or regulated environments, accuracy, structure and confidentiality are essential.

Lingua provides secure, human-led transcription for organisations that require transcripts they can rely on - not just text generated quickly.

When professional transcription matters

Professional transcription is particularly important when:

•    Transcripts may be used in legal or regulatory contexts

•    Accuracy affects interpretation, decisions or outcomes

•    Content must be reviewed, archived or audited

•    Confidential or sensitive information is involved

•    AI-generated output requires human verification

How Lingua approaches transcription

Lingua does not rely on automated output alone. Each transcription project includes:

• Human-led transcription by trained linguists

• Careful review for accuracy, clarity, and completeness

• Industry-appropriate formatting and terminology

• Secure handling of files and data

Where required, transcription is reviewed by linguists with legal, medical or subject-matter experience.

Business and corporate transcription

• Board and management meetings

• Interviews and focus groups

• Webinars and conference calls

Options include speaker identification, cleaned or verbatim output, and time-coding.

Legal transcription

Legal transcription is handled with particular care due to its potential evidentiary and procedural use.

• Verbatim transcription for hearings, statements and depositions

• Accurate capture of pauses, interruptions and non-verbal cues where required

• Time-coded transcripts for reference and review

• Certified transcription available where applicable

All legal transcription is treated as confidential and handled in line with legal professional expectations.

Medical transcription

Medical transcription is completed with strict attention to terminology, clarity and confidentiality.

• Physician dictation and clinical notes

• Medical reports, referrals and correspondence

• Conference and training recordings

Transcription is handled by linguists familiar with medical terminology and professional standards.

Transcription for AI and structured data use

Where transcription is required for training AI models or structured datasets, Lingua provides human-verified transcripts to support accuracy and consistency.

• Speaker-diarised transcripts

• Time-coded segmented output aligned to audio

• Multilingual transcription

• Structured annotation where required

This service is suitable where data quality matters, not bulk, unverified output.

Transcript formatting options

Depending on use case, Lingua offers:

• Verbatim transcription - full capture of speech, pauses and utterances

• Cleaned transcription - removal of fillers for clarity and readability

• Time-coded transcripts - timestamps at defined intervals or speaker changes

• Speaker identification - clear differentiation between participants

The appropriate format is agreed upfront based on how the transcript will be used.

Security and confidentiality

All transcription projects are handled using secure workflows.

NDAs and confidentiality protocols are applied where required and sensitive material is treated with care at every stage.

How work is structured

Lingua supports transcription through:

• Once-off projects for defined needs

• Ongoing transcription support for organisations with recurring requirements

Where transcription is part of a wider language workflow, services can be aligned for consistency and efficiency.

Next step

If you require accurate, secure transcription for legal, medical or business-critical use, send us your recording along with details of how the transcript will be used.

We’ll advise on the appropriate approach and level of review.

No pressure. Just clarity.